These Terms of Service ("Terms") govern your use of jiyuglow.co.uk (the "Site") and any purchase you make from it. By using the Site or placing an order, you agree to these Terms.

1. Who we are

The Site is operated by [Jiyu Glow Ltd], a company registered in England and Wales (company number [00000000]), registered office [address] ("we", "us", "our"). Contact: [support@jiyuglow.co.uk].

2. Our products

We sell cosmetic skincare products. Our products are cosmetics, not medicines, and are not intended to diagnose, treat, cure or prevent any disease. Individual results vary. Always read the label and directions before use, and patch test if you have sensitive skin.

3. Eligibility

You must be at least 18 years old, or have the consent of a parent or guardian, to place an order.

4. Prices and payment

• All prices are shown in pounds sterling (GBP) and [include / exclude] VAT where applicable [VAT number if registered].
• We may change prices at any time, but changes won't affect orders we've already accepted.
• Payment is taken at checkout through our payment providers. We accept [Visa, Mastercard, Apple Pay] and [Klarna], each subject to their own terms.

5. Orders

Your order is an offer to buy. A contract is formed only when we send you an order confirmation or dispatch email. We may refuse or cancel an order (for example, if an item is out of stock or there is a pricing error) and will refund any payment taken.

6. Delivery and returns

Delivery is covered by our Shipping Policy, and returns and refunds by our Refund & Return Policy, both of which form part of these Terms.

7. Intellectual property

All content on the Site (text, images, logos and branding) is owned by us or our licensors and may not be copied or used without our permission.

8. Acceptable use

You agree not to misuse the Site, attempt to gain unauthorised access, or use it for any unlawful purpose.

9. Our liability

Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including for death or personal injury caused by negligence, or for fraud. We are not liable for losses that were not foreseeable or that arise from your failure to follow product directions. This does not affect your statutory rights.

10. Governing law

These Terms are governed by the laws of England and Wales, and disputes are subject to the non-exclusive jurisdiction of the courts of England and Wales.

11. Changes

We may update these Terms from time to time. The version that applies to your order is the one published on this page when you place it.